AXREM Service and Operations Special Focus Group Publishes Updated and New Guidance Documents to Support Safe, Effective Imaging Services
25 June 2026
AXREM, the UK trade association representing the suppliers of diagnostic imaging, radiotherapy and healthcare IT solutions, has today announced the release of a series of updated and new operational guidance documents developed by the AXREM Service and Operations Special Focus Group (SFG).
The updated publications demonstrate AXREM’s ongoing commitment to supporting safe, efficient and high‑quality imaging services, ensuring that guidance remains current, practical and aligned with regulatory, professional and clinical expectations. The Service and Operations SFG has worked collaboratively with manufacturers, service organisations and key stakeholders to review and refresh existing documentation while introducing new resources where emerging needs have been identified.
Updated and New AXREM Guidance Documents
AXREM Handover Form – Updated
The AXREM Handover Form has been updated to reflect current service practices and stakeholder feedback. The revised document supports a clear, consistent approach to equipment handover, improving communication between suppliers, service teams and healthcare providers, and helping to ensure continuity of safe operation from installation through to clinical use.
Electrical Installation Checklist – Updated
The Electrical Installation Checklist has been refreshed to enhance clarity and usability and to better support compliance with applicable standards. The updated checklist strengthens assurance around electrical safety during installation activities and supports both healthcare providers and suppliers in meeting their shared responsibilities.
Electrical Installation Safety Document – New
A new Electrical Installation Safety document has been introduced to complement the existing checklist. This guidance provides clearer expectations and practical considerations around electrical safety, reinforcing best practice and supporting a risk‑based approach throughout the installation process. The document has been developed with input from technical experts and key stakeholders to ensure relevance across a range of imaging environments.
Emergency Button Guidance – New
AXREM has published new guidance on emergency button provision and use, aligned with relevant IPEM guidance. The document clarifies expectations around functionality, testing and clinical safety considerations, supporting consistency across installations while recognising differences between modalities and clinical settings.
Benefits of Remote Access – Coming Soon
The new Benefits of Remote Access document outlines how secure remote access can support equipment uptime, faster fault resolution and improved service efficiency. The guidance highlights patient, provider and operational benefits, while reinforcing the importance of governance, cybersecurity and stakeholder agreement.
AXREM CEO Sally Edgington said:
“I am incredibly proud of the work our Service and Operations Special Focus Group has delivered through this latest suite of guidance documents. These updates reflect AXREM’s continued commitment to supporting safe, effective and high‑quality imaging services across the UK.
Our members and stakeholders have collaborated with real purpose to ensure these resources are practical, relevant and aligned with the evolving needs of healthcare providers. This is exactly the kind of industry leadership and shared responsibility that strengthens patient safety, supports operational excellence and drives continuous improvement across imaging services.
I want to thank everyone involved for their expertise, dedication and willingness to work collectively for the benefit of the wider sector. These documents will make a meaningful difference to frontline teams and ultimately to the patients they serve.”
AXREM Service & Operations SFG Convenor Declan McGregor said.
“All documents have been developed through close collaboration between AXREM members and key stakeholders, ensuring that guidance reflects real‑world service delivery, current standards and the needs of healthcare providers. The Service and Operations SFG continues to play a critical role in maintaining AXREM documentation as a trusted, practical resource for the imaging community.
AXREM encourages healthcare providers, suppliers and service partners to review the updated and newly released documents and to incorporate the guidance into local processes where appropriate.
The full set of Service and Operations guidance documents is available here.